7.Warranty & Support

2-Year Parts Replacement Service

ZEEVIUMFT lift tables advertised with a 2-year parts replacement service are supported by our customer service team. If you have any questions or experience an issue, please contact us directly. We will help you troubleshoot the issue step by step and determine the appropriate replacement solution for your specific case.

Replacement Parts

Replacement parts are available when needed, including but not limited to sealing rings, spring plates, front wheel vise components, upgraded screws, safety valves, and other essential hardware. The specific part and replacement arrangement will be confirmed after our team reviews the issue and checks compatibility with your lift model.

How to Request Support

  1. Contact our customer service team with your order number or proof of purchase, lift model, and a description of the issue.
  2. Include clear photos or a short video where helpful so we can identify the affected component.
  3. Our team will review your information, work through the issue with you, and explain whether a replacement part or another solution is appropriate.
  4. Before dispatch, we will confirm the replacement arrangement, any applicable charges, and who is responsible for shipping costs.

Shipping Costs

Responsibility for replacement-part shipping costs is determined on a case-by-case basis according to the circumstances of the issue. Our customer service team will explain and confirm the responsible party and any applicable shipping charges with you before arranging shipment.

Contact Customer Service

Email: support@zeeviumft.com
WhatsApp: Chat on WhatsApp

You can also use our contact form for product questions and replacement-service assistance.